This page, together with our Privacy Policy, tells you information about us and the legal terms and conditions (“Terms”) on which we sell any of the products (“Products”) listed on our website (“our site”) to you.
These Terms will apply to any contract between us for the sale of Products to you (“Contract”). Please read these Terms carefully and make sure that you understand them before ordering any Products from our website.
We amend these Terms from time to time. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.
You may create an account on our website ("Account") to access certain features of the website/service. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.
The content on our website, including text, graphics, logos, images, and other materials ("Content"), is protected by copyright, trademark, and other intellectual property laws. You may not use any Content without our prior written permission.
When you place an order on our website, you are offering to purchase a product at the stated price. We reserve the right to accept or reject your order. If we accept your order, we will send you a confirmation email with the details of your order.
We accept payment by Visa, MasterCard, American Express, Discover, Apple Pay, Shop Pay. Payment will be charged to your account at the time of purchase.
We will ship your order to the address you provide at checkout. We are not responsible for delays in shipping caused by factors beyond our control, such as weather or customs delays. Shipping costs will be calculated at checkout.
Orders shipped within the lower 48 states/continental U.S. only.
Non-Oversized Deliveries are determined by the delivery service you select. Oversized items are shipped by best available depending on the size and weight.
Shipping origin – Durango, CO.
Orders shipped within 2 business days.
Allow additional processing time for holiday orders.
We also offer FREE local pickup.
| Order Amount | Shipping Charges |
| $0-$249 | Shipping charges provided at checkout based on size and weight. |
| $249 and over (Excludes Oversized Items) | Free Shipping |
Some oversized items are excluded from Free Shipping. Learn more about our Shipping here .
We offer a 30-day return policy for most items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return an item, please email us at durangorivergear@gmail.com.
We will process your return within 2 business days of receiving your item.
New or unused items in original packing will be refunded the purchase price. Initial shipping charges will not be refunded.
Shipping costs on returned items will be incurred by the customer.
If an item is defective, request an return authorization by emailing us at durnagorivergear@gmail.com . Proof of defect must be provided.
All returns must be initiated by receipt of a return authorization email.
Refunds will be issued to the original payment method used for the purchase.
All returns must be sent to our address:
Durango River Gear 305 S. Camino Del Rio, Suite V Durango, CO 81303
We will not be liable for any damages arising out of your use of the Product, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
These Terms shall be governed by and construed in accordance with the laws of Colorado without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms shall be resolved by arbitration or litigation in the State of Colorado.
We reserve the right to modify these Terms and Conditions at any time. The changes will be effective immediately upon posting the revised Terms on our website.
If you have any questions regarding these Terms and Conditions, please contact us using the information provided below.
Mail:
DURANGO RIVER GEAR
305 S. CAMINO DEL RIO, SUITE V
DURANGO, CO 81303
Phone: (970) 259-8313
email: durangorivergear@gmail.com
